Pricing

Terms and Conditions

1. When completing the online booking form, the purchaser is liable for full payment of the fee and must cover any transfer fees applied by their bank if necessary. Full payment must be received before place(s) can be guaranteed. Discounted fees are available for EI members. Under UK Excise Regulations delegates from all countries are required to pay VAT on any event taking place in the UK. Invoices can only be requested up to 1 month prior to a conference, event or training course, otherwise payment must be by card online or by phone. Bookings may be made online up until the day before the event/course. If you register online after 12 noon the day prior to the event, please arrive at the venue with your receipt as proof of registration.
2. Upon signature of the agreement, the purchaser is liable for full payment of the fee and must cover any transfer fees applied by their bank if necessary. The number of delegates attending the event must not exceed the figure specified in the agreement. Full payment must be received in advance of the event. Under UK Excise Regulations delegates from all countries are required to pay VAT on any event taking place in the UK.
3. Confirmation of registration and joining instructions will be sent to all delegates in advance of the event, conference or training course. If these are not received one week prior to the relevant events, please contact [email protected].
4. The EI is the Data Controller of any personal data supplied as part of a booking, and any subsequent interaction with the EI. All data will be managed in accordance with the EI’s Privacy Policy.
5. In the event of cancellation of attendance by the ticket purchaser, a refund, less 20% administration charge of the total monies due + VAT or 30% for International Energy Week bookings, will be made provided that notice of cancellation is received in writing at least 25 working days before the date of the event, conference or face-to-face or live online training course. No refunds will be paid, or invoices cancelled after this date.
6. The EI reserves the right, in its sole discretion, to change the venue, format, content or timing of the conference programme, the virtual location or hosting medium of the conference or conference platform or the identity of any speakers or exhibitors. The EI reserves the right to run the event in online-only format if so dictated by external circumstances. In such case, the sponsorship and delegate fee shall remain payable in full, and the EI shall not be required to refund the Sponsor or delegate for any proportion of the fee or otherwise be held liable for any other costs or expenses incurred by the Sponsor or delegate in connection with the conference.
7. Where an event or conference is cancelled in its entirety, we will endeavour to reschedule. If it cannot be rescheduled, or the delegate cannot make the new date, the delegate fee will be refunded. However, in the unlikely event of the cancellation occurring for reasons beyond our control, to ensure all costs up to the point of cancellation are met, delegates will receive a refund less 50% of the total monies due or paid.
8. If you are unable to attend an event or conference you have registered for, a substitute delegate may attend in your place, provided the EI Events team is notified in writing in advance. Only one such transfer can be made per delegate. Email: [email protected].
9. The right to exclude any delegate, guest or substitution and to reject any application for registration for any conference, event or training course is reserved.
10. When booking any conference or event the purchaser does so entirely at their own risk and the purchaser should make such insurance arrangements as they consider appropriate in the event that any conference or event is cancelled or otherwise disrupted for any reason. The EI shall accept no liability for, and the purchaser shall hold EI harmless against, any claim for loss of profits, loss of sales or business, loss of agreements or contracts, loss of anticipated savings, loss of or damage to goodwill or indirect or consequential loss in the event that any conference or event  is cancelled or otherwise disrupted for any reason.
11. Nothing in these Terms and Conditions limits any liability which cannot legally be limited, including the EI’s liability for death or personal injury caused by negligence or fraud or fraudulent misrepresentation.
12. The EI will issue Visa request letters for anyone needing them provided we have received full payment for the course or event. Those not receiving a Visa to enter the UK will be given a full refund less 20% administration charge of the total monies due + VAT for conferences and events provided the EI has been notified three weeks prior to the event commencing. Refunds cannot be given after this date. The notification must be accompanied with proof that the visa has been denied – a scanned copy of the letter from the relevant UK Embassy will be sufficient. In the case of any irregularities, the EI may check with the relevant UK Embassy and reserves the right not to issue a refund if necessary.
13. Where an event is held jointly with a sponsor or partner organisation, in accordance with our Privacy Policy, we may share details of registrants to the event with our co-hosts. Where we share such data, partners’ further processing of this is at their own risk. As a condition of receipt of such information they shall indemnity EI against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis)) arising out of or in connection with their subsequent use of that data for any purposes.
14. In the unlikely event that an EI event is cancelled, EI will agree a replacement package across its activities to provide the event sponsors with suitable replacement benefits. Should that not be possible, sponsors will be liable for partial payment of their sponsorship fee to cover all benefits delivered by the EI up to the point when the event is cancelled. The sponsorship fee due to the EI will be calculated based on the cancellation period prior to the event, and will be as follows:
    • More than 9 months to and including 12 months 20%
    • More than 6 months up to and including 8 months 30%
    • More than 4 months up to and including 6 months 50%
    • More than 2 months up to and including 4 months 60%
    • More than 1 month up to and including 2 months 70%
    • Up to and including 1 month 80%